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MCIA to build Airport Village ‘to improve travel experience’

It takes a village to welcome home or send off a Filipino traveler and authorities at the Mactan Cebu International Airport want to create the space and ambience for that by building an Airport Village.

“We all know in the Philippines one person arrives, half the barangay comes to meet them. So we are creating the space that will allow all of these people to be there, to meet them and welcome them home,” said GMR Megawide Cebu Airport Corporation Chief Executive Advisor Andrew Harrison.

“Our culture has always been for people to meet and greet our visitors as many of us as possible. No airport has that kind of facility – this is the first airport that will allow that,” said Mactan Cebu International Airport Authority General Manager Steve Dicdican.

Mactan Cebu Airport Village
PEDESTRIAN ZONE. The old MCIA arrivals road will be permanently closed and designated a pedestrian zone as part of the Airport Village.

 

Better experience

Harrison said, “the Airport Village is designed to provide a much better arrival experience for passengers and significantly expanded waiting areas for meeters and greeters.”

The Airport Village is scheduled to be completed by September 2019.

Escalators and high-capacity elevators will link arrivals and departures in the Airport Village.

The Airport Village is part of the renovation of MCIA Terminal 1 based on designs by Architects Budji + Royal Design. The terminal “will have its own unique identity further building on resort-airport themed concept seen with the newly-opened Terminal 2,” GMR Megawide said in a press statement.

Harrison said the Airport Village will have a range of services, tourist counters, transport counters, and various concessionaires.

Mactan Cebu International Airport arrivals pick-up zone
PWD-FRIENDLY. GMR Megawide Cebu Airport Corporation Chief Executive Advisor Andrew Harrison demonstrates the ramp that people on wheelchairs can use to get on the bus that takes people from Terminal 1 to Terminal 2 with stops on the car park. With Harrison is Mactan Cebu International Airport Authority General Manager Steve Dicdican.

 

Pedestrian zone

Dicdican said the increased space will allow the airport to have more local stores and products. He said it “is important for this resort-themed terminal to feature local products.”

Harrison said the Airport Village will be located at the arrivals area. The whole arrivals road will be closed to vehicles and “become a pedestrian zone.”

The increased space will also allow the airport to double the capacity for reclaim bags. Previously, 3 belts were set aside for domestic baggage and 3 for international. After the renovation, all 6 will be for domestic baggage.

Harrison said passengers might encounter “minor inconveniences” with work on the terminal and asked them to be understanding. He said the challenge with the project is that they are working with a “live terminal.”

MCIA Pick-Up Zone
NEW PICK-UP ZONE. Airport authorities recently opened this new Pick-Up Zone for passengers at Terminal 1.

 

New arrivals pick-up zone

Harrison and Dicdican led the inauguration on March 14 of the new Arrivals Pick-Up Zone in Terminal 1. The zone has several bays where passengers can be fetched by private vehicles. Waiting time in the bays is limited to 2 minutes.

With the opening of the new Pick-Up Zone, the old Arrivals Pick-Up Road in Terminal 1 will be permanently closed. Vehicles fetching passengers have the option of using the main car park between Terminals 1 and 2 or the new Pick-Up Zone.

 

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Mactan-Cebu International Airport named Asia-Pacific Medium Airport of the Year

The Mactan-Cebu International Airport (MCIA) was awarded the Asia-Pacific Medium Airport of the Year in the CAPA 2018 Asia Aviation Awards for Excellence.

MCIA emerged top among airports with over 10 million annual passengers. It was awarded for having been “the biggest standout strategically,” having “established itself as a strategic leader,” and having “done the most to advance the progress of the aviation industry.”

CAPA’s Aviation Awards for Excellence, held in Singapore on November 8, is regarded as the pre-eminent awards for strategic excellence in aviation. It rewards airlines and airports that are not only successful but have also provided industry leadership in adjusting to a new environment.

MCIA Terminal 2

MCIA was selected for the successful opening of Terminal 2, which provides ample capacity to support international growth and offers the best airport passenger experience in the Philippines. Terminal 2 lifts the airport’s capacity from 4.5 million to 12.5 million. The terminal took only three years to build with construction beginning less than a year after the airport was transferred to a new private sector consortium consisting of India’s GMR and the Philippines’ Megawide.

Mactan-Cebu International Airport
Terminal 2 of the Mactan-Cebu International Airport.

 

Following the successful privatization, MCIA won CAPA’s Asia Pacific small airport of the year category in 2016. Annual traffic reached 10 million passengers in 2017, putting MCIA in the medium airport category. Total passenger traffic at Cebu grew at a consistent 14% clip in 2015, 2016 and 2017, and has accelerated this year, reaching 26% in the first eight months of 2018.

MCIA’s international traffic has more than doubled since 2014, when the airport handled only 1.7 million international passengers. International traffic grew 29% in 2017 to 3.1 million, and is on pace to exceed 5 million this year following 65% growth through the first eight months.

MCIA network

All three main Philippine airline groups have been pursuing rapid expansion at Cebu, which they are now using as an alternative hub for transfer traffic. The airport also has attracted eight new foreign airlines over the last three years, and is currently served by 16 foreign carriers. MCIA’s network has expanded rapidly, and currently consists of 24 international and 16 domestic destinations.

“The opening of the new international terminal follows a highly successful privatization, positioning the airport for rapid growth and making MCIA a model for other airports in the Philippines and throughout Asia as potential PPP (Public Private Partnership) opportunities are evaluated,” said Mactan-Cebu International Airport Authority General Manager Steve Dicdican.

At a time of industry upheaval, CAPA Aviation Awards winners are recognized for adopting strategies that offer new directions for others to take up. The CAPA Awards for Excellence are not driven by customer surveys or sponsorship. An independent panel of international judges researches the awards. (Press Release)