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Community Travel

MCIA recognized as a breastfeeding friendly airport

The Mactan-Cebu International Airport (MCIA) was recognized as a Breastfeeding Friendly Public Place by the Philippine Pediatric Society (PPS) during the 7th Breastfeeding Congress and the 1st Asia-Pacific Breastfeeding Conference in EDSA Shangri-La Hotel today, August 7.

The Breastfeeding Friendly Public Place Award recognizes the efforts of MCIA in providing a welcoming and safe space for breastfeeding mothers and their families at the airport, announced the GMR MEGAWIDE Cebu Airport Corporation (GMCAC) and the Mactan-Cebu International Airport Authority (MCIAA).

FOR MOTHERS. The Baby Care Room in MCIA Terminal 1.

FOR MOTHERS. The Baby Care Room in MCIA Terminal 1.

Resort-themed airport

“The baby care room was one of the significant changes introduced to MCIA after we had our first Airport User’s Forum (AUF) and this award recognizes the result of that successful collaboration. Moreover, this is a testament of our commitment to continue transforming MCIA as the world’s friendliest resort-themed airport,” said GMCAC chief executive advisor Andrew Acquaah-Harrison.

Through the feedback and insights gathered from the AUF, the baby care room was redesigned into a welcoming, clean, and friendly facility where mothers can safely and comfortably attend to their children.

The baby care room in MCIA’s Terminal 1 was opened in May 2016 and features 4 breastfeeding cubicles with curtain partitions to provide privacy. It also has lavatories for handwashing and sanitizing breast milk containers; a refrigerator and a microwave oven for storing and reheating breast milk; and nappy changing stations. A FIDS (flight information display system) monitor is also installed inside so mothers can keep track of their flights without having to get out of the baby care room.

AWARD FOR MCIA. (From left) PPS President Dr. Salvacion Gatchalian, GMCAC Safety, Quality Head John Binamira, GMCAC Terminal Operations Head (T1) Nenette Castillion, and Dr. Claire Pascual from the PPS Breastfeeding Committee during the awarding.

AWARD FOR MCIA. (From left) PPS President Dr. Salvacion Gatchalian, GMCAC Safety, Quality Head John Binamira, GMCAC Terminal Operations Head (T1) Nenette Castillion, and Dr. Claire Pascual from the PPS Breastfeeding Committee during the awarding.

Mothers working at MCIA

Aside from traveling mothers, the facility is also available for mothers who are working at the airport. It is open daily and can be found in Terminals 1 and 2.

With the vision of transforming the traveling experience of and providing a friendly service to its passengers, private operator GMCAC invited different airport users to share their feedback and suggestions in a forum dubbed the Airport User’s Forum (AUF).

Launched in August 2015, The AUF forms part of GMCAC’s stakeholder engagement initiatives where it endeavors to seek feedback from airport users to ensure that the airport’s improvements and development meet the needs of passengers with specific traveling needs and requirements.

“This initiative is designed to go beyond the traditional approach of the airport operator carrying out improvements without consultation and feedback from community users,” Harrison said. (Press Release)

Categories
Travel

MCIA Terminal 2’s The Cabin Bar wins Asia Pacific Airport Bar of the Year

MCIA Terminal 2’s airport bar, The Cabin by London-based travel F&B operator SSP, was named as Asia Pacific Airport Bar of the Year in the Airport Food and Beverage (FAB) Awards held in Dallas, Texas on June 27, 2019. The Cabin Bar is the first full bar operating inside a Philippine airport.

The Cabin Bar exudes a resort feel with its open, flowing concept and wide, spacious countertops. The open bar allows customers to see the creativity and technique of the staff while preparing the drinks. Situated in a very central and visible location in the airport, the Cabin Bar surely stands out with its bright, blue chairs and towering canopy.

The FAB Awards recognizes the best in travel food and beverage worldwide.

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Feature Travel

Long layover, late night or early morning flight? Sleep, freshen up at Mactan Cebu Aerotel

If you need a place to freshen up, take a quick shower, or even a quick nap, head to Aerotel Cebu in Terminal 2 of the Mactan Cebu International Airport.

Aerotel Cebu offers travelers comfortable solo and double rooms to rest or refresh themselves by taking a shower. It is open 24 hours daily and people can check in anytime and stay by the hour.

Aerotel Cebu shower
SHOWER. Each room has a bathroom that has a hot shower.

Coffee, tea and some light snacks are also available in the Aerotel Cebu refreshment counter.

Aerotel Cebu is run by the Plaza Premium Group, the pioneer and industry leader in providing airport hospitality solutions around the world. Aerotel is its international airport transit hotel brand.

Convenience, comfort

Aerotel Cebu is the Plaza Premium Group’s 7th airport hotel opening after Singapore, Abu Dhabi, Muscat, Rio de Janeiro, Kuala Lumpur and Guangzhou.

“We look forward to enhance the travel experience of the passengers with our service ethos of convenience, comfort, value and love and care when they travel through,” said Plaza Premium Group Founder and CEO Song Hoi-see.

Aerotel Cebu has 9 Solo rooms, which measure 7.2 square meters, and 2 Double Plus rooms, which measure 9.6 square meters.

All 11 rooms come with ensuite bathroom with hot showers and amenities, complimentary drinking water, towels, slippers, hairdryer, big-screen color TV with satellite TV and radio channels, complimentary Wi-Fi, centralized air-conditioning and complimentary coffee/tea making facilities. All rooms also come with a writing table and a USB charging port.

Aerotel Cebu
AEROTEL CEBU. Rest and freshen up in Aerotel Cebu located in Terminal 2 of Mactan Cebu International Airport.

Service Rates

Shower with amenities
1 hour walk-in P500

Solo Room
1 single bed with ensuite bathroom and shower
3 hours P1,500
6 hours P2,200
9 hours P2,800

Double Plus
2 single beds with ensuite bathroom and shower
6 hours P3,500
9 hours P4,500

For inquiries or reservations, contact: [email protected].

More photos of Aerotel Cebu

AEROTEL CEBU is located in Terminal 2 of the Mactan Cebu International Airport.
AEROTEL CEBU is located in Terminal 2 of the Mactan Cebu International Airport.
Aerotel Cebu in Terminal 2 of the Mactan Cebu International Airport
AEROTEL CEBU has 11 rooms.
Aerotel Cebu in Terminal 2 of the Mactan Cebu International Airport
WRITING TABLE with power outlets for charging all your devices.
Aerotel Cebu in Terminal 2 of the Mactan Cebu International Airport
Complimentary snacks.
Aerotel Cebu in Terminal 2 of the Mactan Cebu International Airport
Free coffee and tea.
Aerotel Cebu in Terminal 2 of the Mactan Cebu International Airport
Freshen up by staying in Aerotel Cebu by the hour or availing yourself of a 1-hour walk-in shower for P500.
Aerotel Cebu in Terminal 2 of the Mactan Cebu International Airport
AEROTEL CEBU is the Plaza Premium Group’s 7th airport hotel opening after Singapore, Abu Dhabi, Muscat, Rio de Janeiro, Kuala Lumpur and Guangzhou.
Categories
Feature News Travel

MCIA to build Airport Village ‘to improve travel experience’

It takes a village to welcome home or send off a Filipino traveler and authorities at the Mactan Cebu International Airport want to create the space and ambience for that by building an Airport Village.

“We all know in the Philippines one person arrives, half the barangay comes to meet them. So we are creating the space that will allow all of these people to be there, to meet them and welcome them home,” said GMR Megawide Cebu Airport Corporation Chief Executive Advisor Andrew Harrison.

“Our culture has always been for people to meet and greet our visitors as many of us as possible. No airport has that kind of facility – this is the first airport that will allow that,” said Mactan Cebu International Airport Authority General Manager Steve Dicdican.

Mactan Cebu Airport Village
PEDESTRIAN ZONE. The old MCIA arrivals road will be permanently closed and designated a pedestrian zone as part of the Airport Village.

 

Better experience

Harrison said, “the Airport Village is designed to provide a much better arrival experience for passengers and significantly expanded waiting areas for meeters and greeters.”

The Airport Village is scheduled to be completed by September 2019.

Escalators and high-capacity elevators will link arrivals and departures in the Airport Village.

The Airport Village is part of the renovation of MCIA Terminal 1 based on designs by Architects Budji + Royal Design. The terminal “will have its own unique identity further building on resort-airport themed concept seen with the newly-opened Terminal 2,” GMR Megawide said in a press statement.

Harrison said the Airport Village will have a range of services, tourist counters, transport counters, and various concessionaires.

Mactan Cebu International Airport arrivals pick-up zone
PWD-FRIENDLY. GMR Megawide Cebu Airport Corporation Chief Executive Advisor Andrew Harrison demonstrates the ramp that people on wheelchairs can use to get on the bus that takes people from Terminal 1 to Terminal 2 with stops on the car park. With Harrison is Mactan Cebu International Airport Authority General Manager Steve Dicdican.

 

Pedestrian zone

Dicdican said the increased space will allow the airport to have more local stores and products. He said it “is important for this resort-themed terminal to feature local products.”

Harrison said the Airport Village will be located at the arrivals area. The whole arrivals road will be closed to vehicles and “become a pedestrian zone.”

The increased space will also allow the airport to double the capacity for reclaim bags. Previously, 3 belts were set aside for domestic baggage and 3 for international. After the renovation, all 6 will be for domestic baggage.

Harrison said passengers might encounter “minor inconveniences” with work on the terminal and asked them to be understanding. He said the challenge with the project is that they are working with a “live terminal.”

MCIA Pick-Up Zone
NEW PICK-UP ZONE. Airport authorities recently opened this new Pick-Up Zone for passengers at Terminal 1.

 

New arrivals pick-up zone

Harrison and Dicdican led the inauguration on March 14 of the new Arrivals Pick-Up Zone in Terminal 1. The zone has several bays where passengers can be fetched by private vehicles. Waiting time in the bays is limited to 2 minutes.

With the opening of the new Pick-Up Zone, the old Arrivals Pick-Up Road in Terminal 1 will be permanently closed. Vehicles fetching passengers have the option of using the main car park between Terminals 1 and 2 or the new Pick-Up Zone.

 

Categories
Events Travel

Mactan Cebu Airport welcomes China Southern Airlines, Juneyao Airlines

GMR-MEGAWIDE Cebu Airport Corp. (GMCAC), the private company managing the terminal operations and other related areas of the Mactan-Cebu International Airport (MCIA), welcomes China Southern Airlines and Juneyao Airlines with the launch of its direct flights to Guangzhou and Shanghai, respectively.

On January 22, China Southern Airlines started the Cebu-Guangzhou direct route thrice weekly every Tuesday, Thursday, and Saturday. About 147 passengers arrived in MCIA on its inaugural flight from Guangzhou using a Boeing 737-800 aircraft.

More connections for Cebu

“As the largest airline in China and a SkyTeam Alliance member, China Southern Airlines will open up more connections for Cebu to Europe and North America via Guangzhou,” said Aines Librodo, GMCAC Head of Airline Marketing and Tourism Development.

China Southern Airlines operates two hubs in Guangzhou and Beijing and is a member of SkyTeam alliance since 2007.

China Southern Airlines
CHINA SOUTHERN AIRLINES crew together with DOT 7 Director Shalimar Tamano, China Southern Airlines General Manager for Philippines Pan Feng, Chinese Consul General Jia Li and GMCAC Chief Commercial Advisor Ravishankar Saravu.

 

Meanwhile, Juneyao Airlines will launch its Cebu-Shanghai Pudong flight on Thursday, January 24, with thrice weekly flights every Tuesday, Thursday, and Saturday. It will utilize an Airbus A320 with a capacity of 158 passengers, with business and economy accommodations.

It is a privately-owned airline and operates two hubs at Shanghai Pudong and Shanghai Hongqiao airports. It is also the launch carrier of the Star Alliance Connecting Partner.

Mainland China destinations

Juneyao Airlines previously operated charter flights in the same route but only for a few weeks in November 2017.

“We are delighted to welcome back Juneyao Airlines to MCIA. With its strong domestic connection, Juneyao Airlines will offer more opportunities for Cebu into the vast Chinese market, specially that it is headquartered in Shanghai,” Librodo said.

Juneyao Airlines
WATER CANNON salute ceremony for Juneyao Airlines inaugural flight Cebu-Shanghai in November 2017. (File Photo)

 

Currently, scheduled flights connect MCIA to seven destinations in mainland China namely, Shanghai, Guangzhou, Chongqing, Fuzhou, Xiamen, Kunming and Shenzhen. Charter flights are also available during the peak season.

In total, MCIA is connected to 32 domestic destinations and 20 international destinations, with 8 Philippine-based airline partners and 18 foreign airline partners. (Press Release)

Categories
News Travel

Mactan-Cebu International Airport named Asia-Pacific Medium Airport of the Year

The Mactan-Cebu International Airport (MCIA) was awarded the Asia-Pacific Medium Airport of the Year in the CAPA 2018 Asia Aviation Awards for Excellence.

MCIA emerged top among airports with over 10 million annual passengers. It was awarded for having been “the biggest standout strategically,” having “established itself as a strategic leader,” and having “done the most to advance the progress of the aviation industry.”

CAPA’s Aviation Awards for Excellence, held in Singapore on November 8, is regarded as the pre-eminent awards for strategic excellence in aviation. It rewards airlines and airports that are not only successful but have also provided industry leadership in adjusting to a new environment.

MCIA Terminal 2

MCIA was selected for the successful opening of Terminal 2, which provides ample capacity to support international growth and offers the best airport passenger experience in the Philippines. Terminal 2 lifts the airport’s capacity from 4.5 million to 12.5 million. The terminal took only three years to build with construction beginning less than a year after the airport was transferred to a new private sector consortium consisting of India’s GMR and the Philippines’ Megawide.

Mactan-Cebu International Airport
Terminal 2 of the Mactan-Cebu International Airport.

 

Following the successful privatization, MCIA won CAPA’s Asia Pacific small airport of the year category in 2016. Annual traffic reached 10 million passengers in 2017, putting MCIA in the medium airport category. Total passenger traffic at Cebu grew at a consistent 14% clip in 2015, 2016 and 2017, and has accelerated this year, reaching 26% in the first eight months of 2018.

MCIA’s international traffic has more than doubled since 2014, when the airport handled only 1.7 million international passengers. International traffic grew 29% in 2017 to 3.1 million, and is on pace to exceed 5 million this year following 65% growth through the first eight months.

MCIA network

All three main Philippine airline groups have been pursuing rapid expansion at Cebu, which they are now using as an alternative hub for transfer traffic. The airport also has attracted eight new foreign airlines over the last three years, and is currently served by 16 foreign carriers. MCIA’s network has expanded rapidly, and currently consists of 24 international and 16 domestic destinations.

“The opening of the new international terminal follows a highly successful privatization, positioning the airport for rapid growth and making MCIA a model for other airports in the Philippines and throughout Asia as potential PPP (Public Private Partnership) opportunities are evaluated,” said Mactan-Cebu International Airport Authority General Manager Steve Dicdican.

At a time of industry upheaval, CAPA Aviation Awards winners are recognized for adopting strategies that offer new directions for others to take up. The CAPA Awards for Excellence are not driven by customer surveys or sponsorship. An independent panel of international judges researches the awards. (Press Release)

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Business Travel

New Mactan Cebu airport terminal set to open by middle of 2018

Terminal 2 of the Mactan Cebu International Airport (MCIA) is on track to open as scheduled by July 1 this year, but GMR-Megawide Cebu Airport Corporation (GMCAC) is working to have it ready to operate by the first of June.

In the lead-up to opening day, GMR-Megawide will invite stakeholders to check out and test the facility through a series of activities that will be held from April to June, said chief executive advisor Andrew Acquaah Harrison.

To be invited are representatives from the academe especially engineering students, media, and tourism industry such as those in the hotel, travel, and transport sectors.

There will also be open days when GMCAC, the consortium managing the terminal operations and other related areas of MCIA, will invite members of the general public to register for a tour of the facility, according to branding head JR Torres.

MCIA Terminal 2
CONSTRUCTION UPDATE. Mactan Cebu International Airport Terminal 2 is on track to open as scheduled by July 1 this year.

Terminal 2 features

Harrison added that the new terminal will have three levels with total space of 65,000 square meters and increase the Cebu airport’s passenger capacity to 12.5 million.

It pays tribute to Cebu as a resort island and Cebuano heritage of furniture making in the terminal roof that uses glulam, first ever use of the material in an airport, and mimics ocean waves. Glulam, also called glued laminated timber, is made up of layers of wood bonded together with structural adhesives.

The new terminal will have a spacious and airy atmosphere, featuring ceilings that are 26 meters high and full glass walls. The polished concrete floor will have mother of pearls mixed in so it would sparkle like sand in the sunlight.

Mactan airport Terminal 2
SPARKLING FLOOR. The polished concrete floor will have mother of pearls mixed in so it would sparkle like sand in the sunlight.

Located on a separate floor from the arrival area, the departure level will only have two check-in islands but with several counters.

Increasing passenger traffic

MCIA eyes passenger traffic of 11.2 million in 2018, an increase of 12 percent from last year, with the opening of Terminal 2 and the launch of new flights out of Cebu.

The airport welcomed six additional airlines in 2017, including Air Juan, Juneyao Air, OK Air, Lucky Air, Sichuan Airlines, and Pan Pacific Airlines.

GMCAC credits the positive growth in MCIA’s passenger traffic to its destination marketing initiatives and its positioning of Cebu as gateway to the rest of the Philippines and major transfer hub to international destinations. Harrison said they will continue with their efforts in this direction.

Once the new terminal is operational, Torres said they will start a major renovation of Terminal 1. GMCAC had started initial rehabilitation of the old terminal when it took over management of MCIA and put up a rooftop solar power system that resulted in monthly savings of P1.2 million in electric consumption.

Mactan airport Terminal 2
INCREASED CAPACITY. GMR-Megawide chief executive advisor Andrew Acquaah Harrison says the new terminal will have three levels with total space of 65,000 square meters and increase the Cebu airport’s passenger capacity to 12.5 million.

Categories
Business

GMR-Megawide faces challenges in Mactan airport expansion

Delays in the relocation of Philippine Air Force (PAF) structures within the proposed site of the Mactan-Cebu International Airport (MCIA) new terminal could put off the project’s completion by 10 months, an executive of GMR-Megawide said recently.

There are currently 17 Air Force structures scattered throughout the 110.9 acres (44.9 hectares) that span the total area of the Mactan airport expansion project, added GMR-Megawide Cebu Airport Corporation chief executive advisor Andrew Acquaah-Harrison.

One PAF building that serves as base terminal for military flights that land in Cebu sits right on the middle of the MCIA Terminal 2 footprint, which has an area of 5.4 acres (2.2 hectares), he further said.

“Under the concession agreement (with the Philippine government), the property was supposed to have been given to us by December 2014,” Harrison said. GMR-Megawide was awarded the contract to undertake the Mactan Cebu International Airport expansion in April last year.

Although a contractor has been picked to undertake the replication of PAF facilities in another area of the Mactan-Benito Ebuen Air Base and given the signal to proceed, Harrison said the project timeline was for anywhere from 100 to 300 days.

Andrew Acquaah Harrison
GMR-Megawide Cebu Airport Corporation chief executive advisor Andrew Acquaah-Harrison updates journalists on the progress in the work on the Mactan-Cebu International Airport new terminal.

Interim solution

According to him, PAF officials continue to reject their proposal for the Air Force to use the nearby MIP (Most Important Persons) Building as a temporary terminal so GMR-Megawide could already start work on the project.

The consortium, he added, is working with the Department of Transportation and Communications (DOTC), Mactan Cebu International Airport Authority (MCIAA), and other stakeholders to find solutions to the problem so the new terminal can be completed and opened by February 2018.

Consortium executives had met several times with PAF and MCIAA officials since November to discuss the interim solution but reached no agreement.

He said he understands that the Air Force wants to ensure its operations wouldn’t be compromised, especially if it has to mobilize air assistance in times of catastrophes, but it can still achieve this even if it transfers to the MIP Building.

“The MIP solution is reasonable. There is sufficient area on the (Mactan-Benito Ebuen Air Force) apron for half to be occupied by PAF (aircraft) and the other half to be used by the consortium (when it starts work on Terminal 2),” Harrison pointed out. The airport apron is where aircraft are parked, unloaded or loaded, refueled, or boarded.

Cary Santiago design
NEW UNIFORMS. The new uniform of the Mactan-Cebu International Airport staff was designed by Cary Santiago.

Terminal 2 challenges

It would take GMR-Megawide, according to Harrison, only two weeks to redraw its plans once PAF agrees to its recommendation so it could proceed with the work on the terminal and ensure that Air Force operations continue.

Harrison said MCIAA general manager Nigel Paul Villarete informed them recently that Air Force officials were interested in another meeting to discuss the consortium’s suggestion but no date has been set.

“We have certain options under the concession agreement but we don’t want to get into that. We want to open the new terminal on time. We need this capacity,” he added, citing the current terminal was built to cater to an average of 4.5 million passengers but is serving 7 million per year.

Mactan-Cebu International Airport expansion
AIRPORT PROJECT. The area enclosed in red is the Terminal 2 project while those bounded in blue line is the total project area.

Another challenge faced by the consortium is the delay in importing materials needed for the Mactan airport project.

Harrison said the project, as a public-private partnership (PPP) initiative that is worth over P1 billion, can import duty-free materials for three years. Two months after submitting documents so it could avail of this incentive, he added, GMR-Megawide still has to get approval from the Bureau of Investments.