Selling items online should be as easy as taking pictures. That is the key concept behind Carousell, an app-based online selling and classifieds platform that started in Singapore and is now in Cebu.
“It started with three students from the National University of Singapore. Five years ago, buying and selling was difficult. There were a lot of steps, a lot of layers, and it was very inconvenient. They joined this hackathon in Singapore and that was the problem they were trying to solve, that selling should be as easy as taking a picture,” said Carousell marketing executive Marita Galvez.
Galvez said in an interview that the founders named the app after the Kodak carousel slide projector. She said they saw in the device the simplicity that they aspire for in their product.
Strong Carousell growth in Philippines
Carousell started in Singapore and has branched out into 19 locations, including in Hong Kong, Taiwan, and Malaysia and other parts of Southeast Asia. They expanded to Manila and Cebu only last year.
Galvez said growth as measured in the number of listings has been robust in the Philippines. In 6 months, Carousell had 500,000 listings in the Philippines. It took the company 2 years to gather that number of listings in Singapore.
“People really wanted a platform to easily buy and sell items. We also have celebrities selling inside the app. Most of the listings are fashion,” Galvez said. “It’s like a high-end online ukay ukay of pre-loved items.”
Growth in Cebu has also been robust, with the province now logging 500,000 listings and recording a transaction every 5 minutes.
She said they found in the app that “there’s art culture here.” She said there are artists in Cebu who sell paintings in the app.
Top searches in the app are for items related to fashion and parents and babies. Electronics is a growing category within the app, she said.
She said it takes 30 seconds or less to take a picture and then list it in the app. She said they allow sellers to list as many items as they want for free. Carousell does not take a cut from the sale nor impose charges.
“In the Philippines we’re not monetizing, maybe in a few years. Our focus is to grow. Countries like Singapore and Hong Kong we do already. An example of how we monetize is to do a bump, where you pay and the listing goes up,” she said.
Galvez said what differentiates them from other platforms is that their market is young, largely millennials, and very active.
“We have a lot of students because they want a sideline to earn money,” she said.
Users also group themselves into various communities within the app. There are communities by locations, shared hobbies, and schools. You can only join school-based communities if you have an official email address.
Carousell held a meetup with “power-sellers” in Cebu yesterday. These are users who are able to sell 50 to a hundred items a week. Galvez said they asked for comments about the app – feedback that will be sent to the product development team to improve Carousell.
As part of their drive to spur growth, Carousell gives away items within the app. These prizes are those that are of interest to millennials like Starbucks cards. Their last major giveaway was a trip to Singapore.